FAQ

Why come to therapy?

Whether you are stressed about life issues or struggling with your mental health, therapy can help. Therapy gives you a private place to discuss what is happening in your life and offers the support you need in order to move forward. Therapists are trained to assist you with the issues you are facing by using evidenced-based treatment techniques to improve your well-being.
How does therapy work?

Therapy will start with an intake session (approx. 1 hour) where we’ll gather your background information and discuss what you are trying to address in therapy. The following sessions will be about 45 mins to an hour and allow you to discuss what you feel is most important and begin working toward goals. Therapy usually starts with client’s meeting weekly to assess their needs and then can transition to bi-weekly or monthly once symptoms have improved.
Are you taking new clients?

Yes, we are accepting new clients for daytime virtual appointments only. Please contact us for more information.
Do you offer consultations?

Yes, we offer a 5 minute questionnaire to see if we would be a good fit and answer any questions before scheduling. Send a message on the Contact page to request a consultation and we’ll be in touch!
Do you take insurance?

Yes we currently accept Aetna, Cigna, Blue Cross Blue Shield, Maryland Medicaid, Quest Behavioral Health, and United Healthcare plans. Please inquire about self-pay and sliding scale options as those are available for client's who fit certain financial requirements. We also accept some EAP insurances, please reach out to confirm we accept certain plans.
What is your cancellation policy?

There is a $50 fee if cancellation is less than 24 hours or an appointment is a no-show. An appointment will be considered a no-show after 15 minutes, so please let your therapist know if you are running late. Many third-party payers will not cover or reimburse for missed appointments. This is necessary because a time commitment is made to you and is held exclusively for you. *medicaid clients are exempt from out of pocket fees for cancellations/no-shows.
Do you offer clinical supervision?

Yes, we offer Maryland Board Approved Supervision for provisionally licensed clinicians. Please contact us for more information!
What is a "Good Faith Estimate"?

Under Section 2799B-6 of the Public Health Service Act: healthcare providers are required to provide individuals who are uninsured or not seeking to file a claim with their health care plan orally and in writing, upon request or at the time of scheduling services, a "Good Faith Estimate" of expected charges. You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. If you receive a bill that is at least $400 more than your estimate, you have the right to dispute the bill. For questions or more information about Good Faith Estimates please visit www.cms.gov/nosurprises